Testimonials


Below you will find what some of our customers say about our Harley-Davidson dealership. To add a testimonial of your own, submit it on the Customer Survey page.

"Sam, Stephanie, Duane, Paul, Jake - thank you for your respect, professionalism and warmth. " By: Sally Yakima, WA
"The staff from sales to parts to service have always been very helpful. I've been to a lot of HD dealerships and this one in my own backyard by far has the friendliest staff!" By: Mary Yakima, WA
"We just purchased a 2012 Electra Glide Ultra Limited FLHTK from Owens Harley Davidson and it was a great experience. Dwayne Worrell went way beyond expectations in giving us a great deal and service. Thank you. Just one comment is that you guys need to open a Harley Davidson Dealership here in Wenatchee." By: George Wenatchee, WA
"We recently purchased a 2003 Road King Classic from Owens H.D. We could have made our purchase from any one of the many H.D. dealers. But for us. It's the people at Owens that made the difference. Duane and his crew went the extra mile for us- they even delivered the bike to or door in a snow storm. Now that my friends is dedication! Putting the customer first! That is what separates Owens HD from the rest of the Pack!" By: Stephen & Audrey Leavenworth, WA
By: Carroll Kent, WA
"These guys were extremely helpful. Super polite and found us the parts we needed to get back home. Even let my husband borrow a tool needed. We would totally recommend this dealership" By: Mat & Jen  Wenatchee, WA
"My son drives a Legends Race car which has a FJ1200 Yamaha motor in it. I ran into some trouble with the carburetor, I went to your service dept needing help. Rick Connelly greeted me right away and asked how he could help. I showed him my problem and without hesitation he found a solution, working with one of your other service technicians they were able to resolve my issue within minutes. Had they not been so helpful my son would not have been able to race that weekend. Thank You so very much for your support, You have a GREAT TEAM!!" By: Vernon Yakima, WA
"Thanks to ed and Steve in the service department. on the road and had break light problems. ed put me to the front of the lineup and Steve fixed the problem. cant get service like that in most Harley dealers that i have done business with in Canada. talking prices on service and parts compared to up north. 300.00 for a tire and install instead of 500.00 north of the border as an example. great people in the sales and parts section. easy to talk to. thanks again folks. will be back to spend some money. ed tell Steve to shake it off. lol" By: Andy Parksville, BC
"A couple of weeks ago I was touring the Northwest with my wife on our FLHCUSE5. We were on some very bumpy roads in Oregon. My tour pack was loaded and my wife's overstuffed T-Bag was strapped on top of the tour pack.The bumps and the overload caused the whole bottom of the tour pack to break so the tour pack was flopping up and down, secured only at the front. I was afraid that our trip was about to be terminated or severely curtailed and had no idea what to do. I pulled into Yakima about 4 pm on Tuesday, July 16th, to stay at the Best Western and noticed Owen's Harley Davidson just across the street. I took the bike over and asked for help. Brad came out and looked at it, said he'd get me back on the road, then put the bike on his lift. Within a half hour he had it braced and fully serviceable. It's been two weeks now and Brad's improvised fix is holding up fine and I expect it will until I get back home to Florida in October when I'll get a new tour pack. I just want to say thanks so very much to Brad and all the fine folks at Owens. You guys are great" By: Peter Palm City, FL
"Just a note to let everyone know about the service dept.Recently I made an appointment for some work to be done on my bike.However when I took my bike down at what I thought was the right date ,they had no record of me making the appointment. That's when Paul ,the service manager ,stepped up to the plate and told me not to worry"We'll get it done."3 hours later my bike was done.Thanks to Paul and the top notch service dept. They also take the time to answer my questions, which is pretty nice.By the way the sales people and parts people are real helpful too. Thanks again." By: Steven Yakima, WA